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Last Updated: April 2026
Privacy Policy
Information We Collect
Southern Colorado Oral & Facial Surgery respects your privacy. We only collect information that is necessary to provide you with excellent patient care and maintain communication with you regarding your dental and oral surgical needs. The information we gather through our website includes your name, phone number, and email address when you use our contact forms to request an appointment or ask questions about our services. We do not collect sensitive health information through our website. Any detailed medical information is collected only during in-office appointments through secure, compliant processes in accordance with HIPAA regulations.
How We Use Your Information
The information we collect through our website is used exclusively to provide you with the services you request. Specifically, we use your contact information to respond to appointment requests, answer questions about our procedures and services, and send you important communications regarding your care. Your information helps us schedule appointments, confirm your visit details, and communicate any pre-operative or post-operative instructions. We may also use your information to inform you about new services, promotions, or clinical advances that may be relevant to your dental health. We will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
Third-Party Services
Our website uses third-party services to provide and improve our online experience. We use website hosting services to maintain our site's functionality and security. We may use analytics tools to understand how visitors interact with our website, which helps us improve our content and user experience. These third-party providers are bound by confidentiality agreements and are only permitted to use your information to provide the specific services we request. All third-party services we employ are selected based on their commitment to data security and privacy protection.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and improve website functionality. These cookies do not contain personal identifying information and are used only to optimize your interaction with our site. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect some website features. We do not use tracking technologies for any purpose other than website performance and user experience improvement.
Data Security Measures
We take the security of your information seriously. Our website uses SSL encryption technology to protect any information you transmit to us. SSL encryption creates a secure connection between your browser and our server, ensuring that your data cannot be intercepted or accessed by unauthorized parties. All contact forms on our website are transmitted through encrypted channels. While we implement industry-standard security measures, please understand that no method of internet transmission is completely secure. We recommend that you never include sensitive information such as credit card numbers or Social Security numbers in contact form submissions.
Your Privacy Rights
You have the right to access, review, and request corrections to any personal information we have collected about you. If you believe any information in our records is inaccurate or incomplete, you may contact us to request amendments. You also have the right to request deletion of your personal information, subject to legal and clinical requirements that may necessitate retention of certain records. These rights are provided in accordance with applicable privacy laws and regulations. To exercise any of these rights, please contact our office directly at the phone number or email address listed below.
Privacy Questions
If you have questions or concerns regarding our privacy practices, please do not hesitate to contact us. You can reach our office by phone at (719) 542-4546 or by email at office@payneoms.com. Our staff is available to address any privacy-related questions and to discuss how we handle your personal information. We are committed to responding to your inquiries promptly and thoroughly.
Policy Updates
We reserve the right to update this privacy policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will notify you by updating the effective date and providing clear notice of the changes. Your continued use of our website following the publication of updates signifies your acceptance of the updated privacy policy. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Children's Privacy
Our website and services are not directed toward children under the age of thirteen. We do not knowingly collect personal information from children under thirteen years of age. If we become aware that we have collected information from a child under thirteen, we will take prompt steps to delete such information and terminate that child's interaction with our site. Parents or guardians who believe their child has provided information to us are encouraged to contact us immediately.
HIPAA Notice of Privacy Practices
This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. This Notice of Privacy Practices is required by the Health Insurance Portability and Accountability Act (HIPAA) and applies to all protected health information maintained by Southern Colorado Oral & Facial Surgery.
Professional Licensure
Dr. Brandon C. Payne is licensed to practice dentistry and oral & maxillofacial surgery in the State of Colorado. His credentials include a Doctor of Dental Surgery (DDS) and a Doctor of Medicine (MD) in oral and maxillofacial surgery, enabling him to provide comprehensive surgical and dental care to his patients.
Uses and Disclosures of Your Protected Health Information
Your protected health information (PHI) may be used and disclosed for the following purposes. For treatment, we use your health information to provide you with oral and maxillofacial surgical care, diagnose your condition, plan your treatment, and provide surgical and post-operative services. We may share your information with other healthcare providers involved in your care to ensure coordinated and comprehensive treatment. For payment, we use your information to bill you for services, verify insurance coverage, submit claims to your insurance company, and collect payment. For healthcare operations, we use your information to evaluate the quality of our services, conduct business planning, train our staff, and ensure compliance with healthcare regulations. This allows us to maintain and improve the quality of care we provide to all our patients.
Your Rights Under HIPAA
You have the following rights regarding your protected health information:
Right to Inspect and Copy
You have the right to inspect and obtain a copy of your medical records. We will provide you with your records within thirty days of your written request. We may charge a reasonable fee for copying and mailing expenses.
Right to Request Amendment
You have the right to request that we amend any information in your medical record that you believe is inaccurate or incomplete. We will consider your request and either make the amendment or explain why we cannot comply with your request.
Right to an Accounting of Disclosures
You have the right to request an accounting of disclosures, which is a list of the instances in which we have disclosed your protected health information. We will provide this information for the six-year period prior to your request at no cost.
Right to Request Restrictions
You have the right to request that we restrict our use and disclosure of your health information. We are not required to agree to all requests, but we will consider your request and discuss it with you.
Right to Request Confidential Communications
You have the right to request that we communicate with you about your health information by an alternative method or at an alternative address. We will accommodate any reasonable request.
Right to Receive a Copy of This Notice
You have the right to receive a copy of this Notice. We will provide you with an updated copy upon request and at your first appointment with our practice.
Our Responsibilities
Southern Colorado Oral & Facial Surgery is responsible for maintaining the privacy and security of your protected health information. We are committed to protecting your information through comprehensive privacy policies and procedures. We will notify you if there is a breach of unsecured protected health information that compromises your privacy or security. We are required to follow all applicable HIPAA privacy and security regulations.
Privacy Officer
Dr. Brandon C. Payne serves as the Privacy Officer for Southern Colorado Oral & Facial Surgery. If you have questions about this Notice of Privacy Practices, wish to exercise any of your rights, or have concerns about your privacy, please contact Dr. Payne at (719) 542-4546 or office@payneoms.com.
How to File a Complaint
If you believe that your privacy rights have been violated, you may file a complaint with our practice. You should submit your complaint in writing to our office and include details about the incident. You also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You may file a complaint with the Office for Civil Rights by mail, phone, or electronically at the following contact information:
U.S. Department of Health and Human Services
Office for Civil Rights
1600 Altgeld Avenue
Chicago, IL 60649
Phone: (312) 353-5693
Email: OCRMail@hhs.gov
Effective Date: April 2026. This Notice of Privacy Practices is effective as of April 2026 and applies to all protected health information created or maintained by Southern Colorado Oral & Facial Surgery.